FREQUENTLY ASKED QUESTIONS
PAYMENT AND INVOICING
01
Can I pay for my reservation from the website?
It is not possible at the moment, the credit card information requested at the time of booking is only as a method of guarantee in case of no-show on the day of your "Check-in", before that day no charge is generated on the credit card.
Prepayment of your reservation can only be made through expedia.com by choosing the "prepayment" method.
02
Can I pay by credit or debit card?
Both options are valid. We accept cash (only Mexican pesos), credit and debit cards directly at our front desk. In case you prefer to pay by bank transfer, please contact us before the day of your arrival; by phone (+52) 442 802 94 10 or e-mail (info@fujitaya.mx).
03
How can I request an invoice for my stay?
Yes, by requesting that your invoice be generated at the time of check-in. You will be asked for the following documents: Proof of tax status and a contact email.
